Contact us - NeoLife Products Kenya

Common queries answered

Frequently asked Questions

How long does it take for me to receive my order?

If you order before 5pm, you’ll receive your products the same day you order.

What is your return and exchange policy?

If you return the product within 2 days, having not opened it, we’ll consider.

How do I change my delivery address?

Login in into your account then go to address.

How do I track the status of my order?

To know the status of your order, call us.

How do I receive customer support?

Call us on 0703 878170 or email us on info@neolifekenya.com

What do I do if I entered an incorrect delivery address?

We will call you before the delivery is done to confirm your delivery address.

Still need help?

Get in touch with us

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For same day delivery, order your products before 5pm. Dismiss